Privacy Policy

Privacy Policy

Privacy Policy
At Adippadai Agro Foods (OPC) Pvt. Ltd., we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with us through our website, mobile communications, or offline services.

1. Information We Collect

We may collect the following types of information: Personal Information: Name, phone number, email address, billing/shipping address, GST number (if applicable) Order & Transaction Data: Purchase history, payment details (via secure gateway), order preferences Technical Information: IP address, browser type, device information, location data (if permitted) Communication Records: Emails, phone calls, WhatsApp messages, or other correspondence with our team

2. How We Use Your Information

Your information is used strictly for: Processing and fulfilling orders Generating invoices and shipping labels Sending order updates and delivery notifications Customer support and issue resolution Marketing communications (only with your consent) Internal audits, data analysis, and product improvement

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share limited information with: Courier/Logistics partners – for order delivery Payment gateways – for secure transaction processing Government authorities – if legally required All partners are bound by confidentiality and data protection obligations.

4. Data Security

We implement industry-standard measures to protect your information, including: SSL encryption for online transactions Secure servers and restricted access to sensitive data Periodic data reviews and audits

5. Cookies and Tracking

We may use cookies and similar technologies to: Enhance your browsing experience Remember your preferences and cart Analyze website traffic You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to: Access the personal information we hold about you Request corrections or updates Withdraw consent for marketing communication Request deletion of your data (subject to legal obligations) To exercise these rights, please contact us at the details below.

7. Retention of Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law.